Pipeline Trackers
The CRM includes three spreadsheet-style trackers for managing your pipeline. Each provides an at-a-glance view of leads and clients with inline editing.
Lead Tracker (Appraisal Tracker Page)
The Lead Tracker shows all leads organised by month, with yearly statistics.
Screenshot needed: The Lead Tracker showing the year summary stats, monthly tables with colour-coded statuses and owner/sitter initials
Year Summary
At the top of the page:
- Sat - Total appraisals where the outcome was "Sat"
- Won - Total leads converted to clients
- Percentage - Won/Sat ratio
Monthly Tables
Leads are grouped by month (latest first). Each month shows:
- Month header with statistics: "Sat: X | Won: Y (Z%)"
Columns (Desktop)
| Column | Description |
|---|---|
| No | Row number |
| Name | Lead/Client name (clickable link) |
| Source | Lead source |
| Owner | Owner's initials (colour-coded) |
| Sitter | Sitter's initials (colour-coded) |
| Outcome | Meeting outcome badge |
| Status | Editable status dropdown |
| Notes | Most recent note |
| Budget | Editable budget field |
| Action | Note icon button |
Status Values and Colours
Statuses are numbered in reverse order (7 = best, 1 = worst), which determines their sort priority:
| # | Status | Colour |
|---|---|---|
| 7 | Client | Dark green |
| 6 | Verbal | Light green |
| 5 | Warm | Lighter green |
| 4 | Hold | Yellow |
| 3 | Cold | Light blue |
| 2 | No | Grey |
| 1 | Lost | Red |
| — | Converted | Dark green (read-only) |
Meeting Outcome Colours
| Outcome | Colour |
|---|---|
| Sat | Green |
| Booked | Blue |
| Rescheduling | Yellow |
| Cancelled | Red |
Editing Data
Changing Status:
- Click the Status dropdown for a lead
- Select the new status
- The table refreshes with updated colour coding
Editing Budget:
- Click the Budget field
- The formatting ($, commas) is stripped so you can type the raw number
- Enter the new amount
- Click away or tab to save - the value is rounded to the nearest dollar and re-formatted with $ and commas
Logging a Note:
- Click the note icon in the Action column
- Enter your note in the modal
- Click Save
- The Notes column updates
Sorting
Click any column header to sort. Click again to reverse the direction. A triangle indicator shows the current sort.
How Leads Are Grouped by Month
Each lead's month is determined by the most relevant date in this priority order:
- Sat Date (appraisal meeting date) - if the meeting outcome was "Sat"
- Converted Date - if the lead was converted
- Created Date - fallback if neither of the above exists
Converted Leads
When a lead converts to a Client:
- The name links to the Client record instead
- Status always shows as "Converted" (read-only, cannot be changed)
- Notes are logged to the Client record
Mobile View
On mobile, each lead displays as a card showing:
- Name and Status badge
- Owner and Sitter initials with Outcome badge and Source
- Notes, Budget, and Note button
Client Tracker
Screenshot needed: The Client Tracker showing the full datatable with colour-coded Generated/Managed initials, timeline metrics, and financial columns
The Client Tracker shows all Client records with comprehensive metrics and timeline data.
Header Controls
- Year Selector - Filter by year (2022 to current year)
Columns (Desktop)
| Column | Description |
|---|---|
| Month | Month/Year of the client record |
| Generated | Initials of who created the client record (colour-coded) |
| Managed | Initials of current owner (colour-coded) |
| Status | Editable client stage (numbered sequentially 1, 2, 3...) |
| Client | Clickable link to the Client record |
| Property Purchased | Display name of purchased property |
| Introduced | Date client was introduced |
| Met | Meeting date |
| Signed | Contract signed date |
| Bought | Property purchase date |
| Intro-Meet | Days between introduced and meeting |
| Meet-Sign | Days between meeting and signing |
| Sign-Bought | Days between signing and purchase (colour-coded, see below) |
| Client Length | Days from Signed Date to Bought Date (or to today if not yet bought) |
| Budget | Editable budget amount |
| Purchase Price | Actual purchase price |
| Difference % | Variance between budget and purchase price |
| Fee | Commission fee amount |
| Fee % | Fee as percentage of purchase price |
Sign-Bought Colour Coding
| Colour | Meaning |
|---|---|
| Green | Under 90 days |
| Yellow | 90-120 days |
| Red | Over 120 days |
User Colour Coding
Each team member is assigned a consistent background colour for their initials across the Generated and Managed columns. This makes it easy to visually identify who generated and who manages each client.
Editing
Updating Status:
- Click the status cell
- A modal opens with a dropdown of all stages
- Select the new stage
- Click Save
Editing Budget:
- Click the budget cell
- Enter the new amount
- Click save or press Enter
Mobile View
Cards showing:
- Client name and status
- Generated/Managed initials
- Property purchased (if applicable)
- Key dates as compact chips
- Financial summary (Budget, Price, Fee)
Tap a card to open the Client record.
Appraisal Tracker
Screenshot needed: The Appraisal Tracker spreadsheet view showing the Excel-like interface with editable cells
The Appraisal Tracker is a spreadsheet-style view powered by the Univer spreadsheet library. It provides a familiar Excel-like interface.
Features
- Year Selector - Filter by year
- Interactive spreadsheet cells
- Status dropdown editing
- Budget editing
- Notes column with inline editing
Editing
- Click any editable cell
- Type or select the new value
- Changes save automatically
This tracker provides the same data as the Lead Tracker but in a full spreadsheet format, which some users may prefer for bulk editing.
Tips
- All trackers update in real-time - changes reflect immediately
- Use the year selector to review historical data
- Colour coding helps identify team members and pipeline health at a glance
- Sort by different columns to spot trends (e.g. sort by Client Length to find long-running clients)